Electric Bike for Adults,48V Built-in Invisible Removable Battery,500W Motor(Peak 700W) Electric Mountain Bike,26" Tires Front Fork Suspension with Fenders,UL2849 Certified, 21-Speed

Multijoy Spaniel's bike is suitable for people who are 5.2-6.2 feet to ride， payload 350 lbs at maximum.

Our customers generally need 45 to 70 minutes to assemble the bike. Does it take too long? Check out the Multijoy's official instruction videoor find a pro on Voletooler for help.

Maximum speed is 15.5 mph (legally required in the US).

Multijoy Bike is sealed well enough for the bikes to be safely ridden in light rain.
However, it is not recommended to ride them through very heavy downpours, or through flooded streets when the crank and can get splashed or even covered with water. It is best to take shelter until the rain eases and the roads are no longer covered with water.

Yes, the Multijoy Spaniel battery is an aluminum alloy casing, which can effectively prevent scratches while increasing heat dissipation.

Multijoy Spaniel battery is 48V 20AH, 960WH

Yes, the Multijoy Spaniel battery can be removed and charged separately or in the car; Charging takes 6-9 hours, depending on how much charge is left in your battery

It is strongly recommended that the electric bike should be cleaned at least once a month. Ideally, if you have more spare time, it would be even better to clean your bike every time after a ride. When you scrub the electric bike, don't point a high-pressure hose directly at the e-bike's components, which may damage its waterproof seals. Even worse, it would force water in them and cause the malfunction of the machine. Therefore, just use a clean cloth. Also, please pay more attention to dirt, sand, grit, and mud sticking in every part of the bike, such as in the derailleur, in the chain, and around the wheels. Moreover, you should dry up your bike after washing it. The mechanic experts also advise the users to lubricate the chain, derailleur, cables, etc. After applying the lubricant to different parts of the bike, wait for several minutes and then wipe off the excess lubricant. In all, keeping your bike clean and lubricated will make it moving smoothly, enhance its life as well as ensure the bike works properly as it should.

There are more answers and solutions in the FAQ and E-bike lnfo section. Or you can email to support@multijoybike.com